Delivery & Returns


Free standard shipping

Free worldwide shipping is included in all orders.
We use UPS, Post Nord or DHL service. A tracking number will be sent out via e-mail once the order has been dispatched.
Please make sure you have entered the correct address info, including cell phone no and e-mail address.

Express shipping

You can chooser express shipping for a small fee, we use DHL express with (ODD) on demand delivery. Using ODD, recipients can decide for themselves how, where and when the delivery will take place. This is the option to go for if you want home delivery. 

Shipping Exclusions

Unfortunately, due to shipping exemptions, if your country is not available in our checkout we are unable to ship there at this time.
We cannot ship directly to PO BOX or parcel locker addresses. Since we cannot track packages after their arrival.

Please note that import fees, taxes or other duties outside EU are not included

All orders are shipped DAP (Delivered at Place). Please inspect the delivery for damages carefully when you receive it and report to courier directly if any damage is found. Note that we offer standard world wide delivery or express delivery for a small fee.

The estimated standard free delivery time within EU and US) 2-6 working days.
Express delivery 1-2 working days

Estimated standard free delivery time rest of the world) 4-9 working days.
Express delivery 2-4 working days


If you are not happy with your Akerfalk timepiece we offer 14-days money back guarantee.
Items returned must be in unused condition in its original packaging, with all tags on. Returns that are damaged in any way will not be accepted. Returned items must be accompanied by the original invoice. Please contact to get your return papers.

Incorrect delivery

If you’ve received a different product than ordered, please contact Please use your order nr in the mail, this will help us to give you fast service.